Specific benefits and concerns for each AI technology
- Specific benefits and concerns for each AI technology
- Risk and eligibility assessments and facial recognition
- Robotics
- LLMs and mental health chatbots
To further understand some of the underlying reasoning behind the attitudes represented at a general level in the previous sections of this report, we asked respondents to select the specific benefits and concerns they see for each technology, from a multiple choice list.
The benefits and concerns included in each list reflected common themes such as efficiency, accuracy, bias and accountability, though each list was specific to each technology. Participants could select as many statements from each list as they felt appropriate, with ‘something else’, ‘none of the above’ and ‘don’t know’ options also given for each technology.
Overall, people most commonly identified benefits related to improvements in speed and efficiency of decision -making or support, and most commonly express concerns related to overreliance on technologies over professional human judgement, mistakes, and a lack of transparency in decision making. Tables 1–6 in the next section show the three most commonly chosen benefits and concerns for each technology. A full list of benefits and concerns presented to participants and the percentage of people selecting each can be found in Appendix section ‘Specific benefits and concerns for each technology — full list’. We cluster these by categories of technologies for risk and eligibility assessments and facial recognition, LLMs and mental health chatbots, and robotics.